PUBLIC LOTTERIES ACT 1996
SECTION 23

1.   General
2.   Definitions
3.   Application of these Rules
4.   Object
5.   Eligibility for Inclusion in a Game of Keno
5A. Ineligibility of Certain Persons to Enter a
      Game of Keno
6.   Key Staff
6A. Responsibility of Club
7.   Entry and Entry Forms
8.   Keno Runners
9.   Subscriptions
9A. Gift Vouchers
9B. Prepaid Vouchers
9C. Subscription Chips

The following rules for the game of keno, being a game of chance within the meaning of section 5(1)(c) of the Public Lotteries Act 1996, have been approved by the Honourable Richard Face MP, Minister for Gaming and Racing, under section 23(1) of the Act and, at the request of the joint licensees Club Gaming Systems Pty Limited and Clubkeno Holdings Pty Limited, are published in the Government Gazette, such rules to take effect on and from 23 November 1998. The following rules supersede, on and from 23 November 1998, all rules previously approved for the conduct of a game of keno.

2. Definitions

• (i) "Act" means the Public Lotteries Act 1996, as that Act may be amended from time to time, and any regulations made thereunder;
• (ii)"Approved" means approved in writing by the Minister and "Approval" has a corresponding meaning;
• (iii)"Backup Site" means the site at which the computer system which acts as a backup to the Central Site Computer is located;
• (iv)"Bonus Prize" means an Approved prize offered to Subscribers to a Game of Keno over and above those prizes indicated on any Schedule of Prizes;
• (v)"Box" or "Boxed" means an option on the "Quinella", "Exact Quinella", "Trio" and "Trifecta" bet types in a game of Keno Racing that allows a Subscriber to forecast the result of the game by combining their selected Rows into all possible combinations on one Entry. A Subscription is payable in respect of each combination;
• (vi) "Casino Licensee" means a holder of a license granted under Section 18 of the Casino Control Act 1992.
• (vii) "Category", and references to a game being of a particular "Category", mean a Category listed in a table in the license held by the Licensees, which governs the apportionment of each Subscription for each game, including the Commission and the Keno Prize Fund Contribution. Each type of game is allocated a Category under these Rules;
• (viii) "Central Site" means the site at which the Central Site Computer is operative and in direct control of the computing of the Game of Keno;
• (ix) "Central Site Computer" means the computer system that is used to process, store and display the Game of Keno;
• (x) "Chip" means a chip issued by a Casino Licensee under the Casino Control Act 1992.
• (xi) "Club" means a club registered under the Registered Clubs Act 1976 (as amended) or a Casino Licensee, appointed by the Licensees with Approval to accept Entries and Subscriptions for Games of Keno, and refers to the Club acting in its own right, or as agent of the Licensees or of the Subscriber, as the context requires;
• (xii) "Column" or "Columns" means the 8 numbers in 1 column of the Keno Grid whereby: Column 1 means the numbers: 1, 11, 21, 31, 41, 51, 61 and 71,
  Column 2 means the numbers: 2, 12, 22, 32, 42, 52, 62 and 72,
  Column 3 means the numbers: 3, 13, 23, 33, 43, 53, 63 and 73,
  Column 4 means the numbers: 4, 14, 24, 34, 44, 54, 64 and 74,
  Column 5 means the numbers: 5, 15, 25, 35, 45, 55, 65 and 75,
  Column 6 means the numbers: 6, 16, 26, 36, 46, 56, 66 and 76,
  Column 7 means the numbers: 7, 17, 27, 37, 47, 57, 67 and 77,
  Column 8 means the numbers: 8, 18, 28, 38, 48, 58, 68 and 78,
  Column 9 means the numbers: 9, 19, 29, 39, 49, 59, 69 and 79, and
  Column 10 means the numbers: 10, 20, 30, 40, 50, 60, 70 and 80;
• (xiii) "Commission" means an amount paid to a Club by Subscribers, in the Club’s own right (and not as agent of the Licensees), and which:
  • (A) the Club is entitled to deduct and retain from the Gross Subscription which the Club receives from the Subscriber and deals with as agent of the Subscriber, pursuant to Rule 7(f); or
  • (B) the Operating Company is directed by the Subscriber to pay to the Club, on behalf of the Subscriber, from the face value of a Prepaid Voucher, in accordance with the terms of the Prepaid Voucher and Rule 9B(a); or
  • (C) the Club is entitled to deduct and retain from the amount received from a Subscriber for the purchase of a Gift Voucher, in accordance with Rule 9A(b).
• (xiv) "Corner" or "Corners" means a square of 4 adjacent numbers in the Keno Grid;
• (xv) "Customised Set Bet" means a form of Way Bet where the types of Ways, the Groups and the Spots forming part of each Group applicable to that Way Bet have been previously programmed into a particular Club’s Terminals to accommodate particular Subscribers at that Club and made available by that Club from time to time;
• (xvi) "Delayed Start Entry" means an Entry for a game which is not open at the time the Receipt Ticket for that Entry is issued;
• (xvii) "Delayed Start Game" means an Approved game in which Delayed Start Entries are permitted;
• (xviii) ‘Draw Device" means a device Approved for conducting a draw being:
  • (A) a mechanically operated device containing 80 balls numbered 1 to 80 but otherwise the same in all respects, which selects at random and one at a time, or
  • (B) an electronically operated device which selects at random and one at a time, the 20 winning numbers in each Game of Keno;
• (xix) "Drawing", "Draw" or "Drawn" means the random selection by a Draw Device of 20 winning numbers;
• (xx) "Entry" means an entry referred to in Rule 7;
• (xxi) "Entry Form" means an Approved form that may be completed by a person wishing to enter a Game of Keno;
• (xxii) "Game of Keno" means the competition styled "Club Keno" or "Star Keno" conducted under the Act and "Keno", "Keno game" and "game" shall have the same meaning;
• (xxiii) "Game Results Inquiry" means a request from a Subscriber to display on a Terminal or to display on and print from a Terminal the results of a game or games;
• (xxiv) "Gift Voucher" means an Approved document issued by a Club which is the acknowledgment of the payment of money by a Subscriber and which entitles the holder (whether the initial Subscriber or another) to enter a particular type of Game of Keno;
• (xxv) "Group" has the meaning given in Rule 2(a)(lxxv).
• (xxvi) "Gross Subscription" means (subject to Rule 11 regarding cancellation of Entries) the amount prescribed by the Minister to be paid by a Subscriber for entry to a Game of Keno, and includes the amount of Commission received and retained by a Club pursuant to Rule 7(f), and also includes the face value of Gift Vouchers, Prepaid Vouchers and Subscription Chips which have been used as Subscriptions for Games of Keno.
• (xxvii) "Heads or Tails?" means the form of the Game of Keno, being a Category Q game, which may be played separately to other forms of the Game of Keno, the object of which is to forecast the distribution of the Drawn numbers. In this form of game, a Subscriber attempts to forecast the result of a single Game of Keno as being one of "Heads", "Tails" or "Evens" as described following:
  • (a) The result of a game is "Heads" when 11 or more of the 20 numbers Drawn in that Game of Keno are numbers in the range 1 to 40 inclusive;
  • (b) The result of a game is "Tails" when 11 or more of the 20 numbers Drawn in that Game of Keno are numbers in the range 41 to 80 inclusive;
  • (c) The result of a game is "Evens" when ten (10) of the 20 numbers Drawn in that Game of Keno are numbers in the range 1 to 40 inclusive and ten (10) of the 20 numbers Drawn in the same Game of Keno are numbers in the range 41 to 80 inclusive; If the Subscriber correctly forecasts the result of that game, then, subject to these Rules, a prize will be payable calculated in accordance with Rule 18(c);
• (xxviii) "Inspector" means a person appointed by the Minister as an inspector under Section 69 of the Act to undertake functions associated with the conduct of the game;
• (xxix) "Jackpot" means the form of the Game of Keno the object of which is to match all seven (7), eight (8), nine (9) or ten (10) Spots selected, as the case may be, against the 20 winning numbers Drawn in that game;
• (xxx) "Jackpot Prize" means the prize offered in respect of an Entry in a Jackpot which matches all Spots selected against the 20 winning numbers Drawn in that game;
• (xxxi) "Keno Day" means the period between the start of Keno trading and the close of Keno trading, identified by the calendar day on which that period commenced;
• (xxxii) "Keno Grid" means the standard layout of the range of the numbers 1 to 80 on a Standard Game Entry Form;
• (xxxiii) "Keno Prize Fund" means the account established for payment of prizes that receives from Net Subscriptions an amount equal to the Keno Prize Fund Contributions;
• (xxxiv) "Keno Prize Fund Contribution" means:
  • (a) for Heads or Tails? being a Category Q game - an amount equal to 80% of Subscriptions; and
  • (b) for Regular Keno, Keno Roulette, Keno Racing and Lucky Last, all being Category I games - an amount equal to 75% of Subscriptions;
• (xxxv) "Keno to Go" means a Multi-Game Entry for not less than 50 games;
• (xxxvi) "Keno Racing" means the form of the Game of Keno, being a Category I game, which may be played separately to other forms of the Game of Keno, the object of which is to forecast the distribution of the Drawn numbers across the Rows of the Keno Grid in each game. In this form of the game a Subscriber attempts to forecast which Row shall be "First", "Second" or "Third" as described following:
  • (a) "First" is the Row that has the most amount of Drawn numbers at the end of the Game of Keno;
  • (b) "Second" is the Row that has the second most amount of Drawn numbers at the end of the Game of Keno;
  • (c) "Third" is the Row that has the third most amount of Drawn numbers at the end of the Game of Keno; Where two or more Rows have the same amount of Drawn numbers at the end of the Game of Keno, the Row that achieved that amount of Drawn numbers earliest in time in the Game of Keno shall be placed ahead of the other Row or Rows and so on until an order is achieved. (In the event that two Rows each have an amount of 10 Drawn numbers at the end of the Game of Keno, all of the remaining Rows shall be declared "Third".) In this form of game, a Subscriber may select one or more bet types in attempting to forecast the order of the Rows. These bet types are described as follows:
    • (a) A "Win", where a Subscriber attempts to forecast which Row shall be "First";
    • (b) A "Place", where a Subscriber attempts to forecast that a selected Row shall be either "First", "Second" or "Third";
    • (c) A "Quinella", where a Subscriber attempts to forecast which two Rows shall be "First" and "Second" irrespective of their order;
    • (d) An "Exact Quinella", where a Subscriber attempts to forecast which two Rows shall be "First" and "Second" in the correct order;
    • (e) A "Trio", where a Subscriber attempts to forecast which three Rows shall be "First", "Second" and "Third" irrespective of their order; and
    • (f) A "Trifecta" where a Subscriber attempts to forecast which three Rows shall be "First", "Second" and "Third" in the correct order; If the Subscriber correctly forecasts the result of that game, then, subject to these Rules, a prize shall be payable calculated in accordance with Rule 18(d);
• (xxxvii) "Keno Roulette" means the form of the Game of Keno, being a Category I game, which may be played separately to other forms of the Game of Keno, the object of which is to forecast the first number Drawn in each game. In this form of the game, a Subscriber may select one or more bet types in attempting to forecast the result of a single game. These bet types are described as follows:
  • (a) "Straight Up" means a type of bet where a Subscriber attempts to forecast that the first number Drawn in a Game of Keno shall be a single selected number in the range 1 to 80 in the Keno Grid;
  • (b) "Pairs" means a type of bet where a Subscriber attempts to forecast that the first number Drawn in a Game of Keno shall be one of a selected Pair of numbers in the Keno Grid;
  • (c) "Corners" means a type of bet where a Subscriber attempts to forecast that the first number Drawn in a Game of Keno shall be one of a selected Corner of numbers in the Keno Grid;
  • (d) "Columns" means a type of bet where a Subscriber attempts to forecast that the first number Drawn in a Game of Keno shall be one of a selected single Column of numbers in the Keno Grid;
  • (e) "Rows" means a type of bet where a Subscriber attempts to forecast that the first number Drawn in a Game of Keno shall be one of a single selected Row of numbers in the Keno Grid;
  • (f) "Quarters" means a type of bet where a Subscriber attempts to forecast that the first ball Drawn in a Game of Keno shall be 1 of a single selected Quarter of numbers in the Keno Grid; If the Subscriber correctly forecasts the result of that game, then, subject to these Rules, a prize will be payable calculated in accordance with Rule 18(e);
• (xxxviii) "Keno Runner" means a person authorized by a Club to collect Subscriptions directly from the Subscriber;
• (xxxix) "Key Employee" has the meaning assigned to "key employee" by Section 4 of the Act;
• (xl) "Licensees" means Clubkeno Holdings Pty Limited ACN 002 821 570 and Club Gaming Systems Pty Limited ACN 003 992 327;
• (xli) "Lucky Last" means the form of the Game of Keno, being a Category I game, which may be played in conjunction with certain other forms of the Game of Keno (except Heads or Tails?, Keno Racing and Keno Roulette), the object of which is to match a selected number against the last number Drawn in that game;
• (xlii) "Major Prize" means a prize of more than $1,000 won in a Game of Keno;
• (xliii) "Minister" means the Minister for the time being administering the Act or the Minister’s duly appointed representative, delegate or replacement;
• (xliv) "Multi - Game" means the form of Entry whereby a Subscriber enters a number of games;
• (xlv) "Mystery Bet" means the form of Entry whereby a Subscriber nominates the Subscription for each game and the number of games and the Terminal selects the number of Spots and the Spots or, in the case of Keno Racing, the Rows;
• (xlvi) "Net Subscription" means the amount which the Clubs hold and deal with as agent of the Licensees in accordance with Rule 7(h), being the Gross Subscription less the Commission including that part of the face value of a Gift Voucher, Prepaid Voucher or a Subscription Chip which has been used as a Subscription, remaining after payment of the Club’s Commission in accordance with Rule 9A(b), Rule 9B(a) or Rule 9C(c), as the case may be;
• (xlvii) "Operating Company" means Club Gaming Systems Pty Limited ACN 003 992 327;
• (xlviii) "Pair" or "Pairs" means a range of 2 vertically or horizontally adjacent numbers in the Keno Grid;
• (xlix) "Parlay" means the form of Entry whereby a Subscriber chooses to subscribe all or part of a prize won in a game instead of collecting that prize or all of that prize;
• (l) "Premises" means the premises owned or occupied by a Club, at which a Club is permitted to accept Entries and Subscriptions for Games of Keno pursuant to these Rules, and in respect of a Casino Licensee means the area or areas defined or redefined as the boundaries of the casino pursuant to section 19 of the Casino Control Act 1992;
• (li) "Prepaid Voucher" means an Approved document issued by the Operating Company or a Club, which is an acknowledgment of the payment of money (whether by the Operating Company or a Club) and which operates as a direction to the Operating Company to pay an amount on behalf of the holder, and entitles the holder to enter a particular type of Game of Keno;
• (lii) "Print Pay Ticket" means a ticket issued by a Terminal detailing all games entered and all prizes won by an Entry;
• (liii) "Pro-rating" means the proportional reduction in value of all Major Prizes, except Jackpot Prizes, Bonus Prizes and additional Approved prizes, in a Game of Keno so that the aggregate value of those prizes equals $500,000;
• (liv) "Quarter" or "Quarters" means the 20 numbers in a quarter of the Keno Grid whereby: Quarter 1 means the 20 numbers: 1 to 5 inclusive, 11 to 15 inclusive, 21 to 25 inclusive and 31 to 35 inclusive,
  Quarter 2 means the 20 numbers: 6 to 10 inclusive, 16 to 20 inclusive, 26 to 30 inclusive and 36 to 40 inclusive,
  Quarter 3 means the 20 numbers: 41 to 45 inclusive, 51 to 55 inclusive, 61 to 65 inclusive and 71 to 75 inclusive, and
  Quarter 4 means the 20 numbers: 46 to 50 inclusive, 56 to 60 inclusive, 66 to 70 inclusive and 76 to 80 inclusive;
• (lv) "Quick Pick" means the form of Entry whereby a Subscriber nominates the Subscription for each game, the number of Spots and the number of games and the Terminal selects the Spots or, in Keno Racing, the form of Entry whereby a Subscriber nominates the bet type, the Subscription and, where applicable, whether the bet shall be Boxed and the Terminal selects the Rows or, in Keno Roulette, the form of Entry whereby a Subscriber nominates the bet type, the number of selections to be made, the Subscription and the Terminal selects the Straight Ups, Pairs, Corners, Columns, Rows or Quarters as applicable;
• (lvi) "Receipt Ticket" means the numbered ticket issued by a Terminal on which is recorded the particulars of an Entry;
• (lvii) "Regular Keno" means the form of Game of Keno, being a Category I game, in which a person selects up to 15 numbers (but not inclusive of 11 to 14 numbers), from the set: 1 to 80, the object being to match (or in some cases not to match) those numbers against the 20 winning numbers Drawn in each game;
• (lviii) "Replay" means the form of Entry whereby a Subscriber submits a Receipt Ticket and issues verbal instructions for any particular of the Entry which varies from the particulars recorded on the Receipt Ticket;
• (lix) "Row" or "Rows" means a range of 10 numbers in 1 row of the Keno Grid whereby:
  Row 1 means the range 1 to 10 inclusive,
  Row 2 means the range 11 to 20 inclusive,
  Row 3 means the range 21 to 30 inclusive,
  Row 4 means the range 31 to 40 inclusive,
  Row 5 means the range 41 to 50 inclusive,
  Row 6 means the range 51 to 60 inclusive,
  Row 7 means the range 61 to 70 inclusive,
  Row 8 means the range 71 to 80 inclusive;
• (lx) "Schedule of Prizes" means the lists of prizes specified in Rule 18; (lxi) "Senior Writer" means the person authorized by a Club to be in control of the operation of Keno at the Premises of that Club;
• (lxii) "Set Bet" means the form of Entry whereby a Subscriber nominates:
  • (a) a Standard Set Bet; or
  • (b) a Customised Set Bet.
    In both cases the Subscriber nominates the amount to be wagered for each Way and the number of games;
• (lxiii) "Spot" means an integer selected from the range of 1 to 80;
• (lxiv) "Standard Game Entry Form" means the Approved form that may be completed by a person wishing to play Regular Keno;
• (lxv) "Standard Set Bet" means a form of Way Bet where the number of Groups, the size of each Group and the types of Ways applicable to that Way Bet have been pre-programmed into the Central Site Computer by the Operating Company and made available to Subscribers generally from time to time, the details for which are set out in the officially sanctioned brochures displayed or available for inspection at any Club. The Central Site Computer selects the Spots forming part of each Way;
• (lxvi) "Standout" means an option on the "Quinella, "Exact Quinella", "Trio" and "Trifecta" bet types in a game of Keno Racing that allows a Subscriber to nominate a particular Row or Rows that will finish "First" or "Second", in the case of a "Quinella" or "Exact Quinella", or "First", "Second" or "Third" in the case of a "Trio" or "Trifecta", and to forecast the result of the game by combining these selections with other selected Rows to fill the other placing(s). A Subscription is payable in respect of each combination;
• (lxvii) "Subscriber" means:
  • (i) a person who subscribes to the Game of Keno by way of Entry; and
  • (ii) where the context permits in, and for the purposes of, Rules 9A and 9B a person who purchases a Gift Voucher and a person who receives a Prepaid Voucher; and
  • (iii) where, in its absolute discretion, the Operating Company thinks it appropriate, includes a person who bears or submits a Receipt Ticket; and
  • (iv) where any person defined in sub paragraph (i), (ii) or (iii) is under a legal incapacity or has died, includes the legal personal representative of such person;
• (lxviii) "Subscription" means a Gross Subscription unless otherwise stated in these Rules;
• (lxix) "Subscription Chip" means a Chip used by a Subscriber either for entry to a game or for the purchase of a Gift Voucher;
• (lxx) "Supervisor" means a person appointed by the Operating Company to supervise the operation of Keno games;
• (lxxi) "Terminal" means an Approved device for either:
  • (i) the processing of Entries, the issuing of Receipt Tickets and the processing of claims; or
  • (ii) the processing of Entries and the issuing of Receipt Tickets;
• (lxxii) "Unclaimed Prize Claim Form" means the document to be completed by a Subscriber in the event that:
  • (i) a Receipt Ticket is lost or mutilated; or
  • (ii) a Receipt Ticket's record is no longer resident on magnetic media on the Central Site Computer;
• (lxxiii) "Verbal Entry" means the form of Entry which may be effected by the issue of verbal instructions by a person wishing to enter a game and the issue of a Receipt Ticket;
• (lxxiv) "Way" means a combination of from 1 to 10 and 15 Spots (but not inclusive of 11 to 14 spots) selected by the Subscriber from the 80 available numbers;
• (lxxv) "Way Bet" means an advanced form of Entry whereby a Subscriber may play 2 or more different Ways in the same game. The Subscriber (or in the case of a Standard Set Bet, the Central Site Computer) selects the Spots and creates non-intersecting groups of those Spots ("Groups"). A Group may comprise of one Spot only. A Spot may not form (and will not be counted as forming) part of more than one Group. All Spots forming part of a particular Group will be identified on the Receipt Ticket by the same alpha or alpha numeric character, which character will be different from the characters allocated to the Spots comprising other Groups. The Ways are formed by combining all the Spots in a Group or by combining all the Spots in a Group with all the Spots in another Group or Groups. The Subscriber must nominate the types of Ways (except in the case of a Set Bet, in which case the types of Ways are pre-programmed), the amount to be wagered for each Way and the number of games to be played. A Subscriber may (but need not) nominate all types of Ways capable of being formed using the Groups selected ("All Ways Bet"). For each type of Way, the Subscriber must play the maximum number of Ways which can be played using the Groups selected. This maximum number is as calculated by the Central Site Computer and specified on the Receipt Ticket;
• (lxxvi) "With the Field" means an option on the "Quinella", "Exact Quinella", "Trio" and "Trifecta" bet types in a game of Keno Racing that allows a Subscriber to combine their selected Rows with all the remaining Rows in the Keno Grid. A Subscription is payable in respect of each combination;
• (lxxvii) "Writer" means a person authorized by a Club to operate a Terminal at the Premises of that Club.

(b) In these Rules unless inconsistent with the context:

• (i) a reference to the singular shall include the plural, and vice versa;
• (ii) a reference to a person shall include an organisation of persons whether incorporated or unincorporated;
• (iii) except in relation to a Delayed Start Entry a reference to a number of games shall be taken to mean a number of consecutive games commencing with the game which is open at the time the Receipt Ticket for that Entry is issued;
• (iv) headings are for convenient reference only and have no effect in limiting or extending the language of the provisions to which they refer;
• (v) all references to sums of money are references to Australian dollars.

7. Entry and Entry Forms

• (a) Entry in a Game of Keno may only be made through a Club in accordance with these Rules.
• (b) Entry in a Game of Keno, not being a Delayed Start Game, may only be made:
  • (i) either:
    • (a) by way of an Entry Form;
    • (b) by Replay; or
    • (c) in relation to:
      • (i) Lucky Last;
      • (ii) Heads or Tails?;
      • (iii) Keno Racing;
      • (iv) Keno Roulette;
      • (v) Mystery Bet;
      • (vi) Parlay;
      • (vii) Quick Pick; or
      • (viii) Set Bet; 
      • (ix) by Verbal Entry; and
  • (ii) by payment of the appropriate Subscription.
• (c) A Subscriber to a game of Heads or Tails? may only make one selection (ie. "Heads" or "Tails" or "Evens") per Entry.
• (d) A Subscriber to a game of Keno Racing or Keno Roulette may make more than 1 selection per Entry.
• (e) Subject to Rule 9A relating to Gift Vouchers, Rule 9B relating to Prepaid Vouchers and Rule 9C relating to Subscription Chips, each Gross Subscription must be paid by a Subscriber to a Club (or to a Keno Runner on behalf of a Club) and the Club will hold the Gross Subscription as agent of the Subscriber until the Entry is completed.
• (f) Subject to Rule 9A relating to Gift Vouchers and Rule 9B relating to Prepaid Vouchers, a Subscriber must pay a Commission to the Club in consideration for the Club acting as agent of the Subscriber, and for that purpose authorises the Club to retain from the Gross Subscription received from the Subscriber an amount calculated as:
  [Gross Subscription - Keno Prize Fund Contribution] x 44%, by way of Commission, after the Entry is completed.
• (g) After a Subscriber has completed an Entry Form, a Replay or a Verbal Entry and the Gross Subscription has been received by the Club, the Club, on behalf of the Licensees, will deliver a Receipt Ticket to the Subscriber. A separate Receipt Ticket will be issued in respect of a Delayed Start Entry. The Entry is completed by the delivery of the Receipt Ticket and the Club is taken to have discharged its duty as agent to the Subscriber by the delivery of the Receipt Ticket in accordance with this Rule.
• (h) Subject to Rule 9A relating to Gift Vouchers, Rule 9B relating to Prepaid Vouchers and Rule 9C relating to Subscription Chips, once the Entry is completed the Club will be entitled to apply the Commission to its own account and will hold the Net Subscription as agent for and on behalf of the Licensees.
• (i) All marks appearing on an Entry Form shall be taken to have been made exclusively by the Subscriber and it is the responsibility of the Subscriber to ensure that the particulars recorded on a Receipt Ticket are identical to either those on the Entry Form submitted, or the Verbal Entry made, by the Subscriber.
• (j) Replay will be permitted only on the Keno Day on which the submitted Receipt Ticket was issued or on the following Keno Day.
• (k) If the particulars recorded on a Receipt Ticket are inconsistent with the particulars resident on magnetic media at the Central Site, the latter shall prevail to the exclusion of the former and shall determine what prize, if any, a Subscriber is entitled to claim.
• (l) Except in relation to a Delayed Start Game, an Entry will be for the game which is open at the time the Receipt Ticket for that Entry is issued. A Delayed Start Entry will be for the next Delayed Start Game.
• (m) Instructions printed on an Entry Form are to be read and construed as part of these Rules except that, in the event of any inconsistency, the latter shall prevail to the exclusion of the former.
• (n) An Entry Form shall be returned to the Subscriber on request.
• (o) Where a Subscriber enters a Game of Keno as the trustee, representative or nominee of another person, the Licensees, the Club and every other person shall be taken not to have knowledge or to be on notice, whether actual or constructive, of any such arrangement and the transaction will be taken to have been conducted solely with the Subscriber.
• (p) Upon presentation of a Receipt Ticket a Subscriber may on the Keno Day on which that Receipt Ticket was issued but after the payment of any prize won by the Entry of which that Receipt Ticket is evidence request a Print Pay Ticket. A Subscriber shall be taken to have requested in accordance with this Rule a Print Pay Ticket in respect of each Entry effected by a Keno Runner on that Subscriber's behalf.
• (q) No person may promote or take part in the formation of a syndicate for fee or reward for the purpose of making an Entry in a Game of Keno, except a Club as authorized by the Operating Company.
• (r) No person may advertise by any means that he or she or some other person will accept money for a share in an Entry in a Game of Keno, except as provided by Rule 7(q).

9. Subscriptions

• (a) Acceptable forms of payment of a Subscription include:
  • (i) the tender of cash;
  • (ii) the tender of a Gift Voucher or Prepaid Voucher, in accordance with its terms;
  • (iii) the tender of a Subscription Chip, but only to a Casino Licensee;
  • (iv) Parlay;
  • (v) any combination of the above.
• (b) No form of credit betting will be allowed.
• (c) Except as provided in Rule 9(d) - (i) inclusive the minimum Subscription for a game shall be $1 and Subscriptions may increment in multiples of $1 per game up to a maximum of $9,999 for each Entry.
• (d) The aggregate of the Subscriptions payable for games comprising a Keno to Go Entry shall be discounted by an amount equivalent to the Subscription payable in respect of 1 game for every 50 games to be played in respect of that Entry. Where a Keno to Go Entry is cancelled in accordance with Rule 11, the amount of any refund shall be reduced by an amount equal to the total amount by which the aggregate of the Subscriptions paid in respect of that Entry was discounted pursuant to this Rule 9(d).
• (e) The minimum Subscription payable in respect of a Way Bet Entry (excluding a Jackpot Entry) shall be:
  • (i) Where not less than 4 and not more than 19 Ways are played - $0.50 per Way;
  • (ii) Where not less than 20 and not more than 49 Ways are played - $0.20 per Way;
  • (iii) Where not less than 50 Ways are played - $0.10 per Way.
• (f) Subscriptions in respect of Way Bet Entries where not less than 4 Ways are played may increment in multiples of $0.10 per Way.
• (g) A Subscription tendered in respect of a Delayed Start Entry must be for the same amount as the Subscription tendered in respect of Entry in the game which is open at the time the Delayed Start Entry is effected.
• (h) The minimum Subscription for a game of Heads or Tails? shall be $1 and Subscriptions may increment in multiples of $1 per game up to a maximum of $500 per game for each Entry.
• (i) The minimum Subscription in respect of a game of Keno Racing shall be $0.50 per each bet made subject to a minimum aggregate Subscription per game of Keno Racing of $1.
• (j) The aggregate of the Subscriptions that may be bet on one of the results of a game of Heads or Tails? in any one Game of Keno between the opening and closure of that game shall not exceed:
  • (i) when the forecast result is Heads, $500,000;
  • (ii) when the forecast result is Tails, $500,000;
  • (iii) when the forecast result is Evens, $170,000.
• (k) Subject to Rule 9A relating to Gift Vouchers, Rule 9B relating to Prepaid Vouchers and Rule 9C relating to Subscription Chips, Subscriptions will be received by a Club as follows:
  • (i) until the Entry is completed the Club will hold the Gross Subscription as agent of the Subscriber pursuant to Rule 7(e);
  • (ii) once the Entry is completed, the Club will:
    • (a) retain and hold that part of the Gross Subscription which constitutes the Commission in its own right (and not as agent of the Licensees); and
    • (b) hold the Net Subscriptions, being the balance of the Gross Subscription on behalf and as agent of the Licensees, in accordance with Rule 7(h).

9A. Gift Vouchers

• (a) A Subscriber must pay to a Club, for the issue of a Gift Voucher, an amount equal to the face value of the Gift Voucher or present to a Casino Licensee a Subscription Chip with the face value equal to the face value of a Gift Voucher.
• (b) A Subscriber must pay a Commission to the Club in respect of the issue of the Gift Voucher, and for that purpose, the Subscriber authorises the Club to retain a proportion of the face value of the Gift Voucher received from the Subscriber calculated as:
  [Face Value of the Gift Voucher - Keno Prize Fund Contribution for the Category of game able to be played with that Gift Voucher] x 44%, by way of Commission.
• (c) A Gift Voucher must be presented by way of Subscription in a Game of Keno within 12 months of the date of purchase, or such shorter period as may be notified at the time of purchase.
• (d) Where payment of a Subscription for a Game of Keno is made by the tender of a Gift Voucher in accordance with Rule 9(a)(ii), the Club will hold the Gift Voucher, as agent of the Subscriber until the Entry is completed.
• (e) Once the Entry is completed and the Receipt Ticket delivered to the Subscriber, the Club will have discharged its duty as agent to the Subscriber.
• (f) Notwithstanding Rule 7(f), the Club is not entitled to charge the Subscriber any Commission for acting as agent of the Subscriber in accordance with Rule 9A(d).

9B. Prepaid Vouchers

• (a) A Club is entitled to charge a Commission for the issue of a Prepaid Voucher or for the delivery (by the Club) of a Prepaid Voucher issued by the Operating Company, and for that purpose, under the terms of the Prepaid Voucher, the Subscriber will be taken to direct the Operating Company to apply a proportion of the face value of the Prepaid Voucher calculated as:
  [Face Value of Prepaid Voucher - Keno Prize Fund Contribution for the Category of game able to be played with that Prepaid Voucher] x 44%, in payment to the Club, on behalf of the Subscriber, of the Commission charged by the Club for the issue or delivery of the Prepaid Voucher.
• (b) A Prepaid Voucher must be presented by way of Subscription in a Game of Keno within 7 days of the date of issue, or such shorter period as may be notified at the time of issue or delivery to the Subscriber.
• (c) Where payment of a Subscription for a Game of Keno is made by the tender of a Prepaid Voucher in accordance with Rule 9(a)(ii), the Club will hold the Prepaid Voucher, as agent of the Subscriber until the Entry is completed.
• (d) Once the Entry is completed and the Receipt Ticket delivered to the Subscriber, the Club will have discharged its duty as agent to the Subscriber.
• (e) Notwithstanding Rule 7(f), the Club is not entitled to charge the Subscriber any Commission for acting as agent of the Subscriber in accordance with Rule 9B(c).

9C. Subscription Chips

• (a) A Subscriber must pay to a Casino Licensee, for the issue of a Subscription Chip, an amount equal to the face value of the Subscription Chip.
• (b) Where payment of a Subscription for a Game of Keno is made by the tender of a Subscription Chip in accordance with Rule 9(a)(iii), a Casino Licensee will hold the Subscription Chip as agent of the Subscriber until the Entry is completed.
• (c) Once the Entry is completed and the Receipt Ticket delivered to the Subscriber, a Casino Licensee will have discharged its duty as agent of the Subscriber and will be entitled to retain from the face value of the Subscription Chip an amount equal to the Commission which a Casino Licensee is entitled to charge under Rule 7(f), and will hold the amount representing the balance of the face value of the Subscription Chip as a Net Subscription on behalf and as agent of the Licensees.

10. Jackpot

• (a) No Jackpot Prize greater than or equal to $10,000 will be paid until verified by the Inspector and the Supervisor.
• (b) An amount equivalent to 10% of Gross Subscriptions in a Jackpot will be allocated from Net Subscriptions on that Jackpot to the Jackpot Prize available for that Jackpot.

10A. Bonus Prizes

• (a) The Operating Company may allocate Approved sums from the Prize Fund to be used for Bonus Prizes at Approved times of the day and Approved days of the week.
• (b) Subject to Rule 10A(c) a Bonus Prize shall be won by the Entry which first meets Approved requirements for that Bonus Prize.
• (c) Where in the game in which the Approved requirements for a Bonus Prize are first met, and more than one Entry meets those requirements the Bonus Prize shall be shared among those Entries in accordance with Rule 19(f).
• (d) The word "Bonus" may be printed on Receipt Tickets. The presence of the word "Bonus" on a Receipt Ticket does not necessarily indicate that an Entry is eligible to win a Bonus Prize. The absence of the word "Bonus" from a Receipt Ticket does not necessarily indicate that the Entry is ineligible to win a Bonus Prize.
• (e) Way Bet Entries, Set Bet Entries, Lucky Last Entries, Heads or Tails? Entries, Keno Racing Entries and Keno Roulette Entries are ineligible to win a Bonus Prize.

11. Cancellations

• (a) An Entry may be cancelled only:
  • (i) at the Premises of the Club at which the Entry was accepted;
  • (ii) on the Keno Day on which the Entry was accepted; and
  • (iii) during the displayed trading hours of those Premises.
• (b) Subject to Rule 11(a) and Rule 11(c), an Entry may be cancelled at any time prior to 10 seconds after the closure of the game to which that Entry relates or prior to the Drawing of the first number in the game to which that Entry relates, whichever occurs first.
• (c) A Multi-Game Entry, may not be cancelled in respect of those games in which a number has been Drawn. A Multi-Game Entry of more than 200 games may not be cancelled after the first number in the 201st game has been Drawn.
• (d) Subject to Rule 11(e), if an Entry is cancelled in accordance with these Rules, the Club will refund to the Subscriber in cash (or, in the case of a Casino Licensee only, cash and/or Chips to an equivalent value) the Commission which relates to that Entry and, on behalf of the Licensees, the Net Subscription in relation to that Entry, and the Gross Subscription in respect of the cancelled Entry will be reduced by the refunded amount for the purposes of these Rules.
• (e) If an Entry is cancelled in accordance with these Rules and a Gift Voucher or Prepaid Voucher was tendered for the Subscription for the Entry, the Club will return the Gift Voucher or Prepaid Voucher to the Subscriber, or, if some games have been Drawn, return to the Subscriber a replacement Gift Voucher or Prepaid Voucher with a face value equal to the Subscription payable for the cancelled games. The Club is not entitled to receive any Commission in respect of the issue of a replacement Gift Voucher or Prepaid Voucher. The Gross Subscription in respect of the cancelled Entry will be reduced by the value of the replacement Gift Voucher or Prepaid Voucher for the purposes of these Rules.

12. The Draw

• (a) The drawing of the winning numbers must:
  • (i) take place:
    • (a) by means of a Draw Device;
    • (b) at the Central Site, the Premises of a Club, the Backup Site or other Approved site;
    • (c) if the Draw takes place at the Central Site - in an area open to the public during Approved hours;
    • (d) if the Draw takes place at the Premises of a Club - in an area open at that time to those persons who would normally have access to those Premises;
    • (e) if the Draw takes place at any other Approved site - in an area open to the public during Approved hours; and
    • (f) in a manner which enables it to be witnessed by an Inspector; and
  • (ii) be captured on an Approved medium.
• (b) The Operating Company will determine when a game opens and closes. The Draw will be carried out as soon as practicable after the close of the game. Each Game of Keno will be identified during the Keno Day on which it is played by a number from 0 to 999 and thereafter by the relevant Keno Day and that number.
• (c) If an incorrect number is displayed as having been Drawn the final number will flash until the incorrect number has been removed and the correct number displayed.
• (d) If a Draw Device is mechanically operated and a ball used in a Keno game breaks and a portion thereof is Drawn, that ball shall be declared void. The Draw will continue in accordance with Approved procedures.
• (e) If a Draw Device, which is mechanically operated, malfunctions, the Supervisor will turn it manually to complete the Draw. At least one other employee of the Operating Company must be present during the manual completion of a Draw.
• (f) If a Draw Device, which is electronically operated, malfunctions, the Supervisor will conduct the Draw using a Draw Device which is mechanically operated and the Draw will continue in accordance with Approved procedures.

15. Payment Of Prizes

• (a) The maximum liability in respect of any one Entry (excluding a Jackpot Entry) in any one Game of Keno will be $250,000, regardless of the amount of the Subscription. For the purposes of this Rule 15(a), a Lucky Last Entry shall be taken to be a separate Entry and a Way Bet Entry or Set Bet Entry shall be taken to be one Entry for each Way nominated.
• (b) Subject to Rule 15(f), where a win requires the issue of a check drawn on the Prize Fund or a check drawn on a Club, the details of the payee must be provided by the Subscriber.
• (c) Public personal anonymity will be at Subscriber request, made to an employee of the Operating Company or Club at the time the win is confirmed. The Subscriber acknowledges that the Licensees may publish, or cause to be published the name of the Club, and/or geographic location at which the Subscription was accepted, and the amount of the prize. A Subscriber may at any time revoke a request for anonymity.
• (d) Subject to Rules 16, 17 and 20, a claim for the payment of a prize may be made at the Premises of any Club up to twelve months after the Keno Day on which the game in respect of which the prize is claimed was Drawn and will be paid in cash (or, in the case of a Casino Licensee, cash and/or Chips) up to the limit specified by that Club. Amounts won over the Club’s cash limit but under $10,000 will be paid by check drawn on that Club. A combination of cash (or, in the case of a Casino Licensee, cash and/or Chips), up to the limit set by the Club, and check drawn on the Prize Fund will be paid for prizes of $10,000 and over.
• (e) Prizes resulting from an Unclaimed Prize Claim Form will be paid by check drawn on the Prize Fund.
• (f) Any checks issued in payment or part payment of a prize will be crossed and marked "Not Negotiable" and payable to "Account Payee Only" and will be drawn in favour of the Subscriber.
• (g) The payment of prizes to Subscribers known to be under legal incapacity or disability or to those Subscribers who are known to have died before receiving any or all of a particular prize shall be made in accordance with the laws of New South Wales.
• (h) Prizes won in a Delayed Start Game will be paid no sooner than the Keno Day following the Keno Day on which that Delayed Start Game was Drawn.
• (i) Where a prize is calculated to be an amount which is an exact multiple of $0.10 that prize will be payable. Where a prize is calculated to be an amount which is not an exact multiple of $0.10 the prize payable will be the nearest amount below the calculated prize which is an exact multiple of $0.10.
• (j) A prize won in a game of Lucky Last is additional to any other prize to which a Subscriber is entitled.

17. Lost or Mutilated Receipt Tickets and Vouchers

• (a) If a Receipt Ticket, submitted by a Subscriber for processing, is unable to be read by a Terminal or the Writer, or the Receipt Ticket has been lost, a claim for payment may be made by the submission of an Unclaimed Prize Claim Form. A check for $5 made payable to Club Gaming Systems Pty Limited must accompany the Unclaimed Prize Claim Form. The $5 shall be refunded in the event of a prize payment.
• (b) If the details given by the Subscriber satisfy the Operating Company and Inspector that a win has occurred, the prize will be paid in accordance with Rule 15.
• (c) If a Gift Voucher or Prepaid Voucher, submitted by a person for processing, including a Gift Voucher presented for refund in accordance with Rule 17(d), is unable to be validated by a Terminal or a Writer, or has expired or been lost, a claim for a refund of the face value of the Gift Voucher or Prepaid Voucher may not be made.
• (d) If, having purchased a Gift Voucher, a Subscriber does not agree to the conditions of purchase described in Rule 17(c), a refund of the face value of the Gift Voucher can be made. This refund can only be made by returning the Gift Voucher to the same Club from which the Gift Voucher was purchased and on the same day as the Gift Voucher was purchased.